Dear Users,
We are reaching out to provide important information regarding the fee that will be implemented for accounts that have not completed KYC (Know Your Customer) verification.
Starting from 00:00 (UTC+8) December 1, 2025, users who have not completed their KYC will incur a dormancy fee. This fee structure is designed to gradually increase over time, and will be charged for up to 24 months.
-
Initial Charge: Users will be charged a basic fee equivalent to $5 USD in the first month.This fee will be charged on 1 December 2025
- Subsequent Months: In the following months, the dormancy fee will be calculated using the formula below for deducting each token: w + [(m - 1) * 2% + 1%] * b
Where:
- m = Month (counting from the start of the fee)
- b = Last token balance
- w = Basic fee related to the withdrawal fee for each token
-
Full Balance Charges: By the 24th month, full balance charges will apply.
*KYC records will be collected at 00:00 (UTC+8) on the 1st of each month. If KYC is not completed before this time, relevant fees will be charged without further notice.
**If your account balance is insufficient to cover the associated fees, your account will be automatically suspended, and any remaining balance will be considered forfeited by the user and will not be refunded.
Illustration: Dormant Account A
|
Spot Account |
Token Amount Balance | Withdrawal Fee | Dormancy Fee-Initial Charge (Dec 2025) | Remained Balance 1 | Dormancy Fee (Jan 2026 = Withdrawal Fee + 1% * Token Balance | Remained Balance 2 | Dormancy Fee (Feb 2026) = Withdrawal Fee + 3% * Token Balance | Remained Balance 3 | Dormancy Fee (24th Month) = Full balance charge applies |
USDT |
2000 |
15 |
5 |
1995 |
34.95 |
1960.05 |
73.8015 |
1886.2485 |
Full balance charge applies |
* Assumed Exchange Rate: 1 USDT : 1 USD
We encourage all users to complete their KYC verification promptly to avoid these charges and keep your accounts active.
However, if you are currently residing in the Restricted Locations (as stipulated in our Terms of Use), such as the United States, you will not be permitted to complete KYC verification. We strongly recommend that you withdraw your assets as soon as possible and close your account to avoid incurring fees. Please contact our support team: support@abcc.zendesk.com for handling.
Thank you for your attention to this matter.
Best regards,
ABCC Team
October 10, 2025
This announcement has been translated from English. If there is any inconsistency or ambiguity between the English version and the other languages version, the English version shall prevail.
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