We are pleased to share crucial disclosures aimed at enhancing transparency and providing you with essential information concerning our digital payment token services. These disclosures align with the stringent guidelines set by the Monetary Authority of Singapore (MAS) and are designed to ensure clarity and transparency in your engagement with us.
We always strives to uphold the highest standards to protect your assets. The following steps demonstrate how you can recover your assets if ABCC becomes insolvent:
1. Users who have successfully completed the KYC (Know Your Customer) process are entitled to file claims for the return of their assets.
2. ABCC will make the insolvency notification available on its official website, official social media channels, and directly communicate it via email to users along with a claim submission form.
3. Users are required to complete the claim form, after which ABCC will proceed with the distribution of funds to eligible users.
4. After users have completed the claim process, they will receive a confirmation email regarding the return of their assets. Once users acknowledged and replied to ABCC, the assets will be returned to their designated wallet addresses.
As ABCC is a regulated exchange platform, our users are required to comply with AML and KYC practices. To protect your assets effectively, completing KYC is absolutely necessary. If you have not done it so, please find the tutorial article below to complete your identity verification 👉 https://abcc.com/en/help-centre/articles/360002320131
If you have any inquiries or require further clarification regarding these disclosures, please do not hesitate to reach out to our dedicated support team at support@abcc.zendesk.com.
Thank you for choosing us as your trusted partner for digital payment token services. We look forward to serving you with the utmost dedication and integrity.
ABCC Team
11 Sep 2023
*All announcement contents are subject to the English version.
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